Know what is arriving in each pack.

Do not assume a catalogue listing confirms current stock or a particular grade. The quotation should describe the condition being offered and identify any disclosed irregularities. State if you require new garments only.

Confirm style code, fabric composition, colour, size range and relevant fit or measurement details. Ask about garment finish, seams, fastenings, lining and any trims that affect acceptance. The written offer should identify agreed specifications.

Confirm care and composition labels, any agreed branding, individual wrapping, carton quantities and size or colour ratios. Packaging and labelling requirements should be included in the accepted documents.

Website images are illustrative and screen colours may vary. If your buying decision depends on an exact shade, fit or fabric, discuss a sample or other evidence before acceptance. Any sample arrangements and charges should be confirmed separately.

Check the delivered quantities, style codes, size mix and visible garment condition promptly under the agreed inspection terms. Keep packaging and provide clear photographs, relevant labels and the order reference when reporting a discrepancy. Do not return goods without written instructions.